General Shipping Info
Where do you ship from?
Orders containing only stickers or sticker sheets are sent via letter mail. Orders with prints or charms are sent via USPS First Class with tracking.
I ship out in 1-2 business days.
USA Estimated Delivery: 2-10 days
Canada Estimated Delivery: 1-3 weeks
International Estimated Delivery: 1-3 months
International Buyers: Import duties, taxes, and other charges are not included in the item price or shipping charges. These will be your responsiblity to pay in order to receive your package. Please check with your country's customs office for more information on what these additional costs will be prior to buying. I will not undervalue merchandise or mark items as "gifts" as this is against US and International government regulations.
European Union Buyers: As of July 2021, I am now able to ship to the EU. However, you will be responsible for VAT charges on all shipments you receive. VAT is not included in the item price or shipping. Please be aware that you will need to pay these charges to receive your package and that I cannot control this.
USPS has suspended shipping for some countries. Please see the USPS International Service Alerts for the full list of suspended countries. I can still ship if your country allows first class mail.
United Kingdom/Germany Buyers: Unfortunately I am unable to ship to the United Kingdom and Germany due to the convoluted VAT requirements and VerpackG requirements. Shipping has been set at $999 in order to discourage purchases from UK and Germany buyers. I sincerely apologize for this.
Please allow extra time for packages to arrive outside the estimated timeframes! The post office is swamped as it is and I have no control over shipping delays.
Do you include a receipt?
To save paper, I do not. But bigcartel sends you an email with your order!
What if I'm purchasing a gift?
If you'd like to ship it directly to the recipient, just enter their address as the shipping address. I can even include a small "enjoy your gift" message in place of a "thanks for your purchase"! Just let me know that it's a gift in the notes! :)
Can I get a refund?
All sales are final - there are no returns or exchanges after checkout.
I'm missing an item from my order, or my order was returned to your PO box! What do I do?
Please contact me so I can get you your missing items!
My package was stolen/lost/damaged!
Unfortunately that is outside my control :( Please contact USPS regarding these situations.
What packaging do you use?
In an effort to be as eco friendly as possible, I chose rigid white backing board, and compostable PLA clear bags. For tracked packages, I use a rigid cardboard mailer instead of plastic ones.